1 hour ticket response
Our team of techs is devoted to delivering fast answers to each of your inquiries. We’ll review your customer support ticket as soon as it is delivered and will reply with a solution to the problem within less than one hour after the helpdesk ticket submission. In reality, our average client support ticket response time is 20 minutes.
A Top–Class Help Desk Service
Each member of our support staff has several years of experience in the cloud hosting niche and almost all of them have been with us for at least five years. They all are prepared to answer all your questions in the most professional manner possible.
An Easy–to–Navigate Help Center
Integrated into the Online Control Panel is an easy–to–browse Help Center section, which includes a variety of sources of information. You can search through a regularly updated knowledgebase featuring web hosting account management articles and web site management articles, check the how–to video tutorials or have a glimpse at our F.A.Q. archive.
