Lots of individuals who start using their 1st hosting account, or switch companies, typically have queries with respect to how certain things are done or run into predicaments when setting up various things like emails, site settings, etc. That’s the reason why, a lot of hosting companies have prepared documentation with frequently asked questions and issues in order to help their clients get info quickly and easily. Consequently, the customer care staff can concentrate on actual issues that particular customers may be experiencing, as the solution for the minor things will already be available on the web and customers can easily handle them without touching base with the technical support staff. Having detailed documentation is very important, particularly for new customers with no practical experience at all, because the web hosting service involves a large amount of functions and lots of people can get bewildered about what action to take. A good knowledge base can both help you complete the tasks that you need and become aware of how the hosting service functions in general.

Extensive Online Documentation in Cloud Hosting

Our cloud hosting plans come with an in-depth knowledge base where you can find information about all the issues that you may possibly experience and their solutions. You can become aware of how to set up and administer a mailing list, how to use an .htaccess configuration file, or how to continue if the settings of your email client are correct, but you aren’t able to send email messages, for instance. We’ve made every effort to be as exhaustive as possible and to cover all possible options in order to save you time and energy and to supply you with different solutions for each issue. The knowledge base comprises educative articles too – both generic ones about the hosting service as a whole, and more specific ones, which will help you become familiar with the features and functions of the Hepsia Control Panel. You can find relevant articles about specific features and functions in each Control Panel section, whereas if you would like to see the whole article list, you should visit the all-encompassing Help section.

Extensive Online Documentation in Semi-dedicated Servers

The Help section of the Hepsia Control Panel, which is included in our Linux semi-dedicated servers, will permit you to access the extensive online help documentation that we have prepared for you. The articles contain generic info on our hosting services, informative tutorials about the separate functions that you can use, plus troubleshooting guidelines that can help you correct common problems that you could confront. The topics that we’ve covered encompass more or less everything, from easy things such as how to host a brand-new domain name in the account, to more complex ones such as which SSH commands can be executed on the semi-dedicated servers. Articles that are dedicated to the features of a given Control Panel section will always be available on the right-hand side of the page that you are on, whereas the full article collection is accessible through the all-encompassing Help section.